The pad is not charging

• Turn the earpods off using the multifunction button on each of the earpods.

• Put the earpods in the charging case correctly.  If you put the earpods in the charging case incorrectly, the case will not close.

• The charging indicator light on the earpods will turn red while the earpods are charging

• The charging indicator light on the earpods will turn OFF when the earpods are fully charged.

• Connect the charging cable to the Lighting interface on the charging case.

• Plug the USB connector of the cable into a USB power source

• The indicator light will show red while the charging case is charging.  Depending on the power delivered to the charging case, the charging case will take approximately 2 hours or more to charge completely.

• The indicator light will go solid blue, then blink, then turn off when the case is fully charged.