What Devices Work with ClickFree? (System Requirements)

To ensure your Clickfree device works smoothly, your phone, tablet, or computer needs to meet the following requirements:

 

Mobile Devices

iPhone, iPad, iPod Touch

• Must be running iOS 13.0 or later

• Compatible with Lightning and USB-C ports (adapter required for USB-C devices)

• Works with both iPhones and iPads – but iPadOS 13+ is required for tablets

Android Phones & Tablets

• Must be running Android 8.0 (Oreo) or higher

• Works with both USB-C and Micro USB ports (adapter included)

• Some Android devices may prompt you to allow file access or change the USB mode to “File Transfer” when plugging in

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Mac Computers

• ✅ Supported on newer Macs with Apple Silicon (M1 chip or later)

• Requires macOS 12.0 or higher

• The ClickFree Mac app can be downloaded from our website

• When installing, you may see a warning or security prompt from macOS — this is normal

  • Click “Open Anyway” in System Preferences > Security & Privacy

• This happens because the app is not downloaded from the Mac App Store

• Once installed, you can use it to view, organize, or restore backed-up files

Windows PCs

• ✅ Supported, but setup may look a little different than you're used to

• Download the ClickFree app directly from our website

• During installation, Windows may show a security prompt — this is expected

  • Click “More Info” > “Run Anyway” to continue

• This happens because the app is built using newer tools that Windows doesn't always recognize yet

• Once installed, you can browse backups, restore content, or manage files

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🌐 Internet Requirements

Backup Use

• Internet is NOT required for basic photo and video backup

• You can back up anytime — even offline

AI Photo Tools, Cloud Sync & Account Features

• Requires a stable Wi-Fi or mobile data connection

• Features include:

  • AI Photo Enhancements

  • Image Restoration

  • Accessing cloud-stored backups

  • Signing into or managing your ClickFree account

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⚠️ Important Notes

• Some older devices with outdated software or unsupported ports may not work with ClickFree

• If your phone has a case, you may need to remove it to ensure the ClickFree connector fits properly

• On some Android devices, you may need to manually select “Allow” or change the USB setting to “File Transfer” after plugging in

• For best performance, keep your app updated and make sure you’re using the correct connector for your device