Do I Need Wi-Fi or the Internet to Use ClickFree?

It depends on which features you're using in the ClickFree app. Here's a breakdown to help you understand when an internet connection is required and when it’s not:

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 No Internet Required:

You do not need internet access when you’re using ClickFree for the following:

• Backing up photos and videos

• Restoring files from your ClickFree drive to your phone or tablet

• Browsing backed-up files stored on your device or ClickFree drive

These features work completely offline, since everything is stored directly on your ClickFree device.

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 Internet Required:

You will need Wi-Fi or mobile data when using ClickFree features that rely on cloud or AI processing, including:

• AI Photo Tools

  • Enhance, colorize, or restore photos

• Photo Scanning Feature

  • Scans physical prints to digitize and auto-enhance them

These tools connect to secure servers to process images, so a stable internet connection is required for them to work properly.

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💡 Tips for a Smoother Experience:

• Use a stable Wi-Fi connection when accessing AI features for faster processing and fewer interruptions.

• Avoid weak or spotty connections, which may cause tools to freeze or not load.

⚠️ Seeing an "Empty Data" message?
This can appear if your device temporarily loses internet connection or has firewall/router restrictions that block the app from accessing its servers.
If that happens:

• Check your Wi-Fi or mobile data is working

• Try switching networks or disabling VPNs

• Restart the app and try again