How Do I Return My ICEBox?

🔁 ICEBOX Return Policy – Based on Where You Ordered

ICEBOX is sold through multiple retail partners, and because of this, the return and refund process depends on where you originally placed your order.

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If You Ordered from Another Retailer

(e.g. CBS Deals, QVC, Local Steals & Deals, etc.)

Returns for these orders must be processed directly through the retailer you purchased from. We’re not able to issue refunds or accept returns unless we’ve received instructions from the original seller.

What to Do:

• Contact the customer support team for the store or platform you ordered from

• They’ll provide their return instructions and process your refund

  • • • If you’re not sure where you placed your order, reach out to us — we’re happy to help confirm it

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📩 Not Sure Where You Ordered From?

If your ICEBOX was purchased from a different website or promotional partner not listed above, contact our support team and we’ll help point you in the right direction.

Please email: [e-mail]
Include the following details:

• Your full name

• Your order number

• A screenshot or copy of your order confirmation/receipt

• The store or website name where you placed the order

Once we verify the purchase source, we’ll guide you on the next steps.